Shipping
PolicyPayment
PolicyReturns
PolicyAbout eufy

• All products will be checked carefully and packed in good condition before
  shipping.
• Item will be shipped within 3 business day after the payment has been received. —
  If you buy more than 3 items and your shipping address is in PUERTO RICO, Please
  kindly request the total invoice before making the payment or we may ask extra
  payment before sending your order. Because USPS charge more shipping fees for boxes
  to Puerto Rico.

Shipping Service	Delivery Time	Delivery Weight Range
First Class	3-7 Business Days	<1lbs
Priority Mail	2-5 Business Days	1lbs<*<4lbs
Fedex Ground	3-7 Business Days	>4lbs

• We gladly accept payment methods eBay approved.
• Please make sure to submit the eBay item number with your payment. If you have any
  special requirements or requests, please contact via eBay message.

• 30-day money-back guarantee for any reason.
  For 30 days after the date of purchase, return your undamaged eufy product and
  receive a full refund for ANY reason.
• 12-24
  months warranty for quality-related issues(see
  as description).
  
• For
  purchases under warranty, we take care of all quality-related issues with
  a REPLACEMENT. Reminder: Be sure to use your product as directed.
• Free user support
  Not sure how to get your eufy product to work properly, Contact our world-class,
  friendly support team for quick solutions.
• Limitations
  • Our returns and exchange service is limited to all purchases made from
    eufy_official_store. If you purchased through a different retailer, please contact
    them directly. (Unauthorized reselling of eufy products is prohibited.)
  • Warranty-related shipping costs can only be covered in the country of
    purchase. If the product is taken outside the country of purchase, any
    shipping costs will be the buyer’s responsibility. Alternatively, we can
    offer a 50% refund of the item’s purchase price without the need to return.
• If returning an item, please ship it back within 30 days after you receive
  approval. Further delay may void your return.
• Friendly reminder
• When contacting us for help, be sure to have your eufy product handy for
  troubleshooting!
  In the event our exchange policy changes, we’ll be sure to update this page.
• Contact us
  Email: send us message via eBay

• Traditional accessories market has been all about price. That is, cheaper, cheaper
  and even cheaper…
• At Anker we take a different approach to the market. We do not play the cheapest
  game. Instead, we partner with top-notch manufacturers, use best parts, perform
  stringent quality control, all to deliver real long-lasting products to our
  customers, while still at a great price.
• On top of the high quality, we also stand behind our products to provide great
  service. Our products may fail 1 in 1000, but our service will not. All together, we
  strive to provide the best products and an amazing online shopping experience to
  every customer.
• Please notice that our guaranteed
  warranty is valid only for the products purchased through our authorized
  reseller. Any products sold by eufy could get our promised service:
• 30-Day Money-Back Guarantee for Any Reason.
• We will take care of all quality-related issues with a REPLACEMENT or FULL
  REFUND including return shipping costs.