When I initially received the phone, I checked the battery life and it was at 75%. There was a guarantee that the battery life would be at 80% so I reached out to the seller and they gave me several options: (1) To return the phone and get a full refund (2) Return the phone and exchange it for another phone (3) Go get the battery replaced at Best Buy or Apple Store and they would refund me the price.I did end up getting the battery replaced and they refunded me the amount. They were super helpful and now I love my new phone!! 🙂 Highly recommend because of the customer service i received!Only thing I was slightly disappointed by was the color was slightly off, I was thinking more mint green instead of light teal. But that is not their fault, still love it!!

Looking into buying another iphone for my daughter. Im going to buy myself another one and give her this one. I paid $300 for this purple iphone 11 about 2 years ago. So far no problems. I actually bought 3 at the same time. The only reason my daughter needs a new phone (2 years later) is because shes a teenager and keeps dropping her phone. It still works but her camera is cracked. Im so happy to get these phones instead of brand new ones!!! So far, ive been so lucky with these phones. These 3 werent my first. I bought some iphone 8+ phones before this and never had problems. I recommend

I gave this to by father and he just told me today the phone won’t recharge no matter that cord outlet or plug. Frustrated that this didn’t last long when money is still tight.Update: never mind I remembered he got a battery case for it and asked him to test the phone without the case. The phone is still working but the battery case doesn’t.

I needed a new phone, ASAP. Thankfully, Amazon had a great selection of refurbished devices to choose from. The iPhone 11 stuck out to me for its affordability and somewhat recent release date. Upon arrival, the phone had near 0 scratches, and was factory unlocked as promised. HOWEVER, the battery was at 71% (!!!!) which made me freak out! I immediately contacted their support on a Saturday afternoon, and they gave me the option of taking it to the Apple Store for a battery replacement— free of charge. I was honestly surprised that they were willing to do so, and in a few days, every dime I spent on the repair was sent through an Amazon Refund back on my card. Now a few months later, the phone is just what I needed and even better with a 100% health battery!(P.S- the seller was MOBILESUPPLY. They’re awesome!)

Update: I’m back with an update on our journey with the iPhone 11, and let me tell you, it’s been quite the rollercoaster. Initially, I bought one for my daughter from a different seller, and it was, to put it mildly, a bit of a disaster. We had issues left and right – Face ID not working, the phone overheating – you name it. So, we returned it, feeling a bit skeptical about the whole refurbished scene.But here’s where the plot twists: we decided to give it another go, this time purchasing from the Amazon resellers store, specifically from a shop called Hybrid IT. And oh boy, what a difference! The iPhone we received this time around was nothing short of impeccable. It arrived with all the essentials – a charger, a charging cable, and even a SIM card tool, all neatly packed. The phone itself? It could’ve fooled me for brand new.This experience really hammered home the lesson that when it comes to refurbished goods, the “who” is just as crucial as the “what.” The quality and condition of the product can vary wildly depending on the seller. Hybrid IT sent out an excellent product that exceeded our expectations in every way.For those of you wary about diving into the world of refurbished electronics, let this be a testament. With the right seller, you can get your hands on a device that feels brand new, without the hefty price tag. We’re over the moon with our iPhone 11, and I’ll be sure to keep you all posted if anything changes. But for now, it seems like we’ve struck gold.——————–I recently found myself in need of a quick replacement after my daughter accidentally broke her phone. The Apple iPhone 11, 64GB in black, seemed like a promising choice, primarily because we needed something that could be set up swiftly and would perform seamlessly as a backup.Out of the box, the iPhone 11 felt like a brand-new device despite being a model released a few years back. The sleek black finish and the familiar design immediately caught my eye, reassuring me that this choice would not disappoint.Setting up the iPhone 11 was mostly straightforward, especially with the unlocked version making it easy to switch from the old device. The transfer of data and settings from the previous iPhone was seamless, thanks to Apple’s ecosystem. However, we hit a slight snag with the Face ID setup – it took a bit longer than expected to get it working properly. Despite this hiccup, once configured, Face ID has been working flawlessly.The iPhone 11’s performance has been impressive. The touch screen is responsive, making navigation and typing a breeze. Wi-Fi connectivity is fast, ensuring that browsing and app downloads are efficient. Although it’s not the latest model, it handles everyday tasks with ease, from streaming video content to gaming, without any noticeable lag.The main issue we encountered was the initial difficulty in setting up Face ID. It required a few attempts to configure, which was a minor inconvenience in an otherwise smooth setup process. After overcoming this challenge, the phone has been working perfectly.Overall, this refurbished Apple iPhone 11 has proven to be a reliable and efficient backup phone. Its ease of setup, fast Wi-Fi, and responsive touch screen make it feel like a new device. The hiccup with Face ID setup was a small obstacle that, once overcome, didn’t detract from the overall positive experience. I would recommend the iPhone 11 to anyone in need of a quick replacement or a dependable backup device